Terms & Conditions + Privacy Policy

Effective Date: June 30, 2025

Welcome to SyncedUp Solutions LLC (“SyncedUp”, “we”, “us”, or “our”). These Terms & Conditions and Privacy Policy (collectively, “Agreement”) govern your access to and use of our website, digital products, software platforms, and related services (collectively, the “Services”). By using our Services, you agree to be bound by this Agreement. If you do not agree, you must not access or use our Services.

1. Services

SyncedUp provides voice search optimization, directory listing services, AI-powered audits, onboarding systems, branding, consulting, and other digital marketing services to businesses and individuals. We reserve the right to modify, suspend, or terminate any aspect of our Services at any time without notice.

2. Eligibility

To use our Services, you must be at least 18 years of age and legally capable of entering into binding agreements. By accessing our Services, you confirm you meet these requirements.

3. Payments & Billing

All Services are provided on a prepaid basis. Payments are securely processed via third-party providers. You authorize SyncedUp to charge your selected payment method for all applicable fees. All sales are final unless otherwise stated in writing. We do not offer refunds unless explicitly guaranteed in writing.

4. Communications & Consent

By providing your phone number or email address, you consent to receive communications from SyncedUp, including but not limited to account updates, service alerts, and promotional messages via SMS, email, or phone. Message and data rates may apply. You may opt out of SMS at any time by replying STOP.

5. Privacy & Data Usage

5.1 Information We Collect

  • Name, email address, phone number
  • Billing and payment information
  • Business name, website, and social profiles
  • Browser type, device information, IP address, cookies

5.2 How We Use Your Information

  • To deliver and manage our Services
  • To process payments and send invoices
  • To send service updates and marketing messages
  • To respond to customer inquiries and provide support
  • To analyze and improve our Services and user experience

5.3 SMS Policy

By submitting your phone number, you agree to receive text messages from SyncedUp related to your onboarding, service activity, and account status. Message and data rates may apply. Text STOP to opt out at any time.

5.4 Data Security

We use encryption, secure servers, and access controls to protect your personal data. However, no transmission method over the internet is completely secure. You use our Services at your own risk.

5.5 Sharing & Disclosure

We do not sell or rent your personal data. We may share it with trusted partners solely to help us provide our Services (e.g., payment processors, CRM providers). All partners must comply with applicable privacy standards.

5.6 Data Retention

Your data is retained only as long as necessary for business, legal, or regulatory purposes. You may request deletion of your data by emailing [email protected].

5.7 Cookies

We use cookies to personalize content and analyze traffic. You may modify your browser settings to decline cookies, but this may impact functionality.

6. Intellectual Property

All content, strategies, trademarks, systems, and technology provided or developed by SyncedUp are the exclusive property of SyncedUp or its licensors. You may not reproduce, modify, resell, or distribute any material without express written permission.

7. Confidentiality

All proprietary information and deliverables exchanged between you and SyncedUp must be kept confidential unless explicitly authorized in writing by the disclosing party.

8. Limitation of Liability

To the maximum extent allowed by law, SyncedUp disclaims all liability for any indirect, incidental, or consequential damages arising from the use of our Services. Our total liability is limited to the amount paid by you to SyncedUp within the last 30 days.

9. Termination

We may suspend or terminate your access to our Services at any time, with or without cause. Upon termination, your access and rights under this Agreement will cease immediately.

10. Governing Law

This Agreement shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

11. Changes to This Agreement

We reserve the right to update this Agreement at any time. Changes will be effective immediately upon posting. Continued use of our Services after changes are posted indicates acceptance of the revised Agreement.

If you have any questions about this Agreement, please contact us at [email protected].